1. Scope of Application These General Terms and Conditions of Carriage and Logistic Services (“Conditions”) govern all international and domestic transport and logistic services provided by Lux Truck Moving OÜ (hereinafter “Carrier”) to its clients (hereinafter “Client”). By placing an order, confirming a Service Order, or paying an invoice, the Client confirms that they have read, understood, and accepted these Conditions. Any deviations from these Conditions are valid only if expressly agreed in writing.
2. Service Limitations Maximum allowable weight per single order: up to 1000 kg (1 metric ton). Dimensions of the cargo must be suitable for the transport vehicle and provided by the Client at the time of order. Oversized items must be agreed separately in writing. Hazardous goods (ADR), perishable goods requiring special permits, or prohibited items may only be transported subject to prior written approval of the Carrier.
3. Orders and Documentation Each transport or logistic service is confirmed by a written Service Order Confirmation issued by the Carrier. The Service Order specifies the loading and unloading addresses, dates, description of goods, agreed fees, and any ancillary services. The Client is responsible for the accuracy of all provided information (weight, dimensions, contents, addresses).
4. Fees and Payment Terms Fees are agreed individually per Service Order. Invoices are issued in EUR and are payable within the agreed payment term (unless otherwise stated, 30 calendar days from the invoice date). A separate invoice is issued for each order. In case of claims for damages or shortages noted on the CMR consignment note, the Client may retain the corresponding portion of the freight charge until resolution of the dispute.
5. Liability and Insurance Carrier’s liability for loss, damage, or delay of goods is governed by the Convention on the Contract for the International Carriage of Goods by Road (CMR, 1956). Carrier holds valid CMR liability insurance in accordance with international transport regulations. Unless expressly agreed otherwise, additional cargo insurance is arranged and maintained by the Client. Carrier is not liable for: inadequate or improper packaging by the Client, inaccurate or incomplete information provided by the Client, or inherent defects of the goods.
6. Loading, Unloading, and Waiting Time The Client is responsible for ensuring that the loading and unloading points are accessible for standard commercial vehicles. Unless otherwise agreed, loading and unloading is performed by the Client. Waiting time exceeding 2 hours at loading or unloading locations may be subject to additional charges (demurrage/detention).
7. Force Majeure Neither party shall be held liable for failure or delay in performance caused by circumstances beyond reasonable control, including but not limited to natural disasters, strikes, epidemics, armed conflicts, governmental restrictions, or closure of borders. In case of force majeure, the affected party shall notify the other party as soon as reasonably possible.
8. Governing Law and Jurisdiction These Conditions, all Service Orders, and all related agreements are governed by the laws of Estonia. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Tartu, Estonia, unless otherwise agreed in writing.
9. Final Provisions These Conditions form an integral part of every Service Order Confirmation issued by Lux Truck Moving OÜ. The valid version of these Conditions is always available at: [insert your website link here]. By placing an order, signing a Service Order Confirmation, or paying an invoice, the Client acknowledges and accepts these Conditions in full.
